TravelHalongBay.com (THB) understands the benefits of a good working relationship. With our clients, we share a common commitment to quality and the delivery of authentic travel experiences and you can be assured our high level of service and professionalism will never be compromised. To that end, we offer the following:

Timely response: THB is committed to getting back to your enquiry with the detailed proposal and the best offer the same day or at the most within 24 hours.

Tailor-made: Having been tailor-made tours for over 15 years and being passionate about creating inspirational travel experiences, THB is happy to tailor-made any holiday to suit your exact requirements, budget and preferred hotel accommodation, guide services.

High quality services: THB is committed to offer you the highest quality of service available in your selected destinations and tour category. Over the years we have developed very strong relationships with local brand and internal brand hotels, airline partners, securing us an enviable reputation within the tourism industry.

Specialized teams and personal service: Our excellent teams who are rich in destinations’ culture and knowledge are capable and willing to make suggestions and give you qualified advice rather than simply process reservations.

Products: Our Product team ensures that our product offerings are the most creative and up-to-date, best rates with preferred hotels, destination highlights and special places to offer you.

Your complete satisfaction: THB prides on its high standards of personal service. It is our primary concern to ensure that from the moment you enquire about a holiday with us until you return home, you are in capable hands. We are dedicated to our customers’ needs and will always go the extra mile to guarantee your complete satisfaction.

Trust and Reliability: You will have peace of mind. You money is totally secure. We fully comply with the bonding requirements of VNAT – The Vietnam National Administration of Tourism.

Privacy Policy: THB guarantees that your personal or company information will be used only to process booking. Your personal details are only accessible to persons in our company directly involved in handling enquiries. All these documents will be deleted after use.